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Privacy Policy

Last updated: January 2025

Introduction

Caudemy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational services, including Caudemy Journey, Caudemy Guide, and Caudemy AdmissionsAI.

Information We Collect

Personal Information

  • Contact information (name, email address, phone number)
  • Educational background and academic interests
  • Career goals and personal priorities
  • Responses to our AI-powered survey questions
  • Usage data and interaction patterns with our AI agents

Educational Records

We may collect educational records and information in compliance with FERPA (Family Educational Rights and Privacy Act) when working with educational institutions.

Technical Information

  • Device information and browser type
  • IP address and location data
  • Cookies and similar tracking technologies
  • Application usage analytics

How We Use Your Information

  • Provide personalized career guidance and college recommendations
  • Generate customized educational plans and pathways
  • Improve our AI algorithms and service quality
  • Communicate with you about our services
  • Comply with legal obligations and educational regulations
  • Provide customer support and technical assistance

AI and Data Processing

Our AI agents use Large Language Models (LLMs) to analyze your responses and provide personalized recommendations. This processing includes:

  • Automated analysis of your interests, values, and priorities
  • Generation of personalized career journeys and college matches
  • Identification of potential conflicts in your educational goals
  • Continuous learning to improve recommendation quality

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Educational Institutions: When you use our services through your school or counselor
  • Service Providers: Third-party vendors who assist in providing our services
  • Legal Requirements: When required by law or to protect our rights
  • Aggregated Data: De-identified, aggregated data for research and improvement

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • End-to-end encryption for data in transit and at rest
  • Role-based access controls and authentication
  • Regular security audits and compliance monitoring
  • SOC 2 Type II compliance (in progress)
  • FERPA-compliant data handling procedures

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Delete your personal information
  • Restrict processing of your data
  • Data portability
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@caudemy.com

General Contact: hello@caudemy.com

Address: Caudemy Privacy Officer